Articles for service business owners

 

Your First Encounter Matters The Most

30th August 2009

In my previous post ‘Getting Customers To Talk Earns You More Money‘ I spoke about the value of making an impression, but I forgot to mention the importance of the first impression.

Here’s an article I have just read from mindtools.com that not only explains the importance of this impression but also provides advice on how to make the perfect first encounter.


About the author

Dean Taylor is a co-founder of YourTradeBase and a skilled tradesperson. Working in the trades all his life, he's grown his business by using the right tools for the job. He's why we built YourTradeBase.com


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