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Printing, downloading and sending invoices

Once you’ve created your invoice, you have several options for presenting it to your customer:

Sending your invoice via email

You can send your invoice to one or more customer email addresses.

  1. Select the invoice you want to email (from the ‘invoices’ menu)
  2. Click the ‘Send invoice‘ button



This will open the email invoice window.


  1. Enter your customers email address.

If you have already added a customer email address, this will be automatically filled in.

If there are additional email addresses you’d like to send to, start typing the address and if you’ve already sent to that address in the past, you will be able to select it from the drop down list that appears.

Any new customer email addresses you enter will automatically be saved to your customer to easily re-use in the future.

You can add as many email address as you like.

  1. Change the subject of the email if required.
  2. The invoice will automatically be attached as a PDF for your customer.
  3. Change the email message if required. More: Setup default email messages
  4. When you’re ready to send, click ‘Send this email

The invoice will automatically be marked as sent once you send the email and a copy will be emailed to your email address.

A record of when you sent the invoice – and to which addresses – will be displayed under your invoice ‘Activity‘, along the right-hand side of your invoice.


Re-sending your invoice: You can also choose the ‘email‘ button above your invoice at any time to email or re-send your invoice.

More: What happens if my email doesn’t get delivered?

Downloading your invoice to PDF

You can choose to download a copy of your invoice to a PDF on your computer, to print, email or save for your reference.

Here’s how to download your invoice to PDF:

  1. Select the invoice you want to download (from the ‘invoices’ menu)
  2. Click the ‘PDF‘ button


  1. Your PDF download will start automatically. Some browsers may open the PDF file in a new tab, allowing you to choose to print or download the PDF when you hover over it in the browser.

Printing your invoice

Here’s how to to print a copy of your invoice directly from your browser:

  1. Select the invoice you want to print (from the ‘invoices’ menu)
  2. Click the ‘print‘ button


  1. Your browsers’ print dialog will be triggered, select any print options you require and click ‘print


  1. Your invoice will start printing and you will be taken back to the invoice screen


Last updated: 3rd November 2014

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